Privacy Policy

Last updated January 29, 2022

BillionToOne respects your privacy and is committed to protecting it though compliance with this Privacy Statement. This Statement describes how information about you may be collected, used, and disclosed. Please review this Privacy Statement carefully.


How Information is Collected and Used

Your healthcare provider will facilitate the collection of a blood sample and will provide the sample and your information to BillionToOne for the purpose of providing laboratory testing services (the Service). BillionToOne will process your blood sample; DNA will be extracted from the submitted sample and sequenced. BillionToOne will store your genetic sequencing and related data as required by applicable laws and regulations. All sequence data may be used for regulatory compliance or healthcare operations, and de-identified for internal quality control, validation studies, and internal research and development purposes.

BillionToOne will retain your sample (blood and/or extracted DNA) only for the maximum duration permitted under applicable law or regulation, after which point it will be destroyed. Until such time that your sample is destroyed, BillionToOne may de-identify your sample and use or store it for regulatory compliance purposes; internal quality control; laboratory validation studies; or internal research and development.

Information We Collect Automatically

We may automatically collect certain information when you visit, use or navigate the Website (“Site”). This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Site and other technical information. We may collect such automatically generated or collected information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, mobile SDKs, location-identifying technologies and similar technology (“tracking technologies”), and we may use third-party partners or services to assist with this effort. Information we collect automatically about you or your device may be combined with other personal information we collect directly.

While such automatically generated or collected information is primarily needed to maintain the security and operation of the Site, and for our internal analytics and reporting purposes, we, or the third-party partners we use, may also use information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site; (b) provide custom, personalized content and information to you; (c) identify and contact you across multiple devices; (d) provide and monitor the effectiveness of the Site; (e) perform analytics and detect usage patterns on the Site; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise plan for and enhance the Site and for other internal purposes.

BillionToOne will not sell your information, sample, genetic data, or results.

We may use your information to contact you for quality assurance purposes. You can opt out of such contact by notifying the healthcare provider who ordered your test or by contacting us directly at [email protected].

How Information is Shared

This section describes the circumstances under which we may share your information with third parties.

To provide the Services.

For research, development, and analytics.

For BillionToOne’s purposes.

For security or legal purposes.

We may also disclose your information under the following circumstances:

How We Protect Your Information

BillionToOne takes reasonable and appropriate measures to protect your information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. BillionToOne implements physical, administrative, and technical safeguards that are designed to protect the integrity and security of your information. BillionToOne regularly reviews and improves our security practices to help ensure the integrity of our systems and your information. These practices include but are not limited to:

BillionToOne personnel may access and use information only if they are authorized to do so and only for the purpose for which they are authorized.

Please recognize that protecting your Personal Information is also your responsibility. We ask you to be responsible for safeguarding your password you use to access our Services. You should not disclose your authentication-n information to any third-party and should immediately notify BillionToOne of any unauthorized use of your password. BillionToOne cannot secure Personal Information that you release on your own or that you request us to release.
Your information collected through the Service may be stored and processed in the United States or any other country in which BillionToOne or its affiliates, subsidiaries, or service providers maintain facilities and, therefore, your information may be subject to the laws of those other jurisdictions which may be different from the laws of your country of residence.

We cannot however guarantee that information may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or administrative safeguards. You agree that BillionToOne is not liable for the unauthorized release of your information unless such release was the result of gross negligence or willful misconduct on the part of BillionToOne.

BillionToOne complies with the applicable requirements of the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”) to maintain the privacy and security of your information. If a breach occurs that may have compromised the privacy or security of your information, we intend to comply with all federal and state reporting requirements.

Children’s Privacy

BillionToOne is committed to protecting the privacy of children as well as adults. Neither BillionToOne nor any of its Services are designed for, intended to attract, or directed toward children under the age of 18. A parent or guardian, however, may collect a sample from, create an account for, and provide information related to, his or her child who is under the age of 18. The parent or guardian assumes full responsibility for ensuring that the information that he/she provides to BillionToOne about his or her child is kept secure and that the information submitted is accurate.

Changes To Our Privacy Policy

At our sole discretion, we may make changes to this Privacy Statement at any time. When changes are made, we will post an updated Privacy Statement on our website. The changes will apply to all information we have about you. All changes are effective immediately upon posting; the date the Privacy Statement was last revised is identified at the top of the page. BillionToOne will notify individuals via email upon substantive changes to the Policy Statement.

Questions and Comments

BillionToOne commits to resolve questions and comments about your privacy and our collection and use of your information. Individuals with inquiries or comments should contact BillionToOne at [email protected].